October 20, 2017

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How’d I Do?

How'd I do?

Here is another iteration of an issue that has popped up before. More specifically, we have seen some hospitals protest that their compensation shouldn’t be docked due to high readmission rates, since they see sicker patients. Etc. But in this blog post, we see the issue reappearing in the guise of a question as to whether a surgeon’s “individual” procedure outcomes should be reported to the public.

This is a classic damned if you do, damned if you don’t situation. I would think that if I were pondering having a surgical procedure performed on my body, I would very much like to have access to surgical outcomes data, yes at the level of the individual surgeon, that have already been compiled. Why not?

BUT. If surgeons decide not to perform certain procedures on certain patients solely because the patients’ compromised status might lead to bad outcomes and bad PR, that seems unfortunate to put it mildly.

Bottom Line. Read the article and ponder what should be done here if you were responsible for making this important decision. 

Not an easy one!

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October 19, 2017

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As Sexy as Grey’s Anatomy???

Grey's Anatomy

Ponder this blog post! You can read it at a couple of different levels. First, in terms of entertainment value, I think we would all acknowledge that ER’s make for better television than do Primary Care offices. All that blood, and running around, and…but the older among us can remember Marcus Welby, M.D., a show that ran from 1969 through 1976, which actually did glorify the compassionate role of the Primary Care Physician.

Times have changed, and I’m guessing that poor Marcus would get rather pathetic ratings in 2017.

More important, however, is what all of this has to say about our attitudes toward “medicine.” As is so eloquently stated in this article, the American public clearly thinks that medicine is about fixing acute problems, rather than about preventing chronic ones. Sad!

Bottom Line. So, we are caught in a circle here. Consumer attitudes help to determine what is shown on the broadcast media, and the broadcast media help to drive consumer attitudes. Even in the Marcus Welby era, the good doctor was known for helping patients through crises, rather than for helping them to avoid crises through diet and exercise. BUT. How do we communicate to patients that the important role of medicine in general, and of Primary Care, in particular, is to help patients tailor their prevention and detection programs?

How indeed?

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October 18, 2017

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Pain Scales, Patient Satisfaction = Physician Compensation + Death

Huh? As is noted at the beginning of today’s referenced blog post, everybody knows that the U.S. is awash in an opioid epidemic so we will not spend a lot of time on that riff. What I do need to point out with some embarrassment, however, is how all of the words listed in the […]

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October 17, 2017

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You Are Leasing What from Who???

By now I am sure that you all know this story. Allergan offloads the Restasis patent to the Mohawk tribe and “leases” it back. Reason? The “sovereignty” of Native American tribes limits patent challenges. But check this out. Senator McCaskill, pictured above, has introduced legislation that would eliminate what she describes as this “brazen” loophole […]

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October 16, 2017

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Chaotic Storage

Amazon. You know that the company always amazes me. To share an additional dose of amazement with me, check out this video. What you will learn is that Amazon’s warehouses, some of which are well over a million square feet each, use “chaotic storage.” Translated, that means that items are not organized by category, but […]

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October 13, 2017

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Disruptive Innovation

Trigger Warning. This piece has absolutely nothing to do with healthcare marketing, so if that is all you are interested in, leave now and stop back tomorrow. BUT. This piece has lots to do with disruptive innovation, a.k.a. thinking out of the box. Check this out. What you will see is something unlike anything I […]

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October 11, 2017

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Too Close for Comfort

  Check out this post. What you will see is story of an Ob/Gyn who learns a lesson from a patient. A lesson about how important little gestures of support can be for a patient who has just been told that she is having a miscarriage. Little gestures like offering a quiet room for the […]

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October 10, 2017

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What Does “Trust” Mean To A Patient???

Take a couple of minutes to read this “essay.”  Funny.  We use words like “trust” all the time, without stopping to ponder their meaning.  BUT. As this Ob/Gyn makes crystal clear, we should stop and think about such words.  When we do, we can come to some very important realizations. For example, as this article […]

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October 9, 2017

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Keep It Going!!!

We have already talked about this case. A nurse arrested for “failing” to follow a policeman’s orders to draw blood from an unconscious patient who wasn’t charged with anything. No warrant. No nothing!!! But take a few moments and read this blog post. Importantly, it provides a nurse’s very lucid perspective on this matter. Two […]

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October 6, 2017

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9 Employee Benefit Trends to Watch In 2018

According to this recent article in Employee Benefit News, next year will see nine important new trends in employee benefits.  While some will relate to our healthcare vertical, like a focus on workplace wellness (Haven’t we heard that one before?), others will focus on financial planning, assistance with student loans, etc. In the healthcare arena, […]

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